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Contact OIT |
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For computer questions, repair or service,
please contact the Help Desk at 973-655-7971 or through e-mail at helpdesk@mail.montclair.edu
For training requests,
one-on-one assistance, or project assistance, please contact Training at
973-655-5449.
To reach the administrative
offices, please call 973-655-4100.
Helpdesk Hours:
Semester Walk-in Support (September - May)
Monday-Friday: 8:00 am - Midnight
Saturday-Sunday: 8:00 am - Midnight
Phone Support (September - May)
24 hours a day
Summer Hours (June - August)
May 11, 2006 - August 24, 2006
Monday - Thursday: 8 am - 12midnight
Friday: 8am - 5pm
Saturday: 8am - 5pm
Sunday: Closed
The Help Desk provides technical
assistance to all faculty, staff, administration and students. MSU students
must contact the Help Desk to initiate support requests for MSU supported
software, desktop environments and peripherals, network connectivity,
computer password maintenance, hardware and software configuration support,
Blackboard, and resident telephone connections.
In particular, the Help Desk provides assistance to resident students with
computer viruses. If you need assistance, please contact the Help Desk to
schedule an appointment. Appointments are available from 8am-10pm Monday
through Sunday. For security reasons, you must remain in the TSC while the
staff attempts to diagnose and inoculate your computer.
OIT is unable to provide hardware support to non-MSU equipment. Please
contact your hardware vendor for further information and assistance on
hardware support.
The Help Desk can be reached via phone at 973-655-7971, in person at the TSC
in College Hall Room 124 or via e-mail at helpdesk@mail.montclair.edu.
NOTE: Due to campus site license agreements, we are unable to distribute the
MS Office applications.
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