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Office of Information Technology - Montclair State University

E-mail for Faculty/Staff


Login to your e-mail account at: http://webmail.montclair.edu

General Information
How do I setup an e-mail account?
How do I access e-mail?
How do I use the Montclair State University directory through Netscape Communicator?
Frequently asked questions
Support for e-mail

Faculty and staff at MSU are able to request and receive an e-mail account. This address, which reads as username@mail.montclair.edu, can be accessed through any web browser with Internet access.

E-mail access is available to all faculty and staff at MSU as part of the NetID Account. Faculty and Staff can create their NetID Account by using completing the online MSU NetID Account Form at http://netid.montclair.edu


General Information
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Your e-mail is available in two different ways: through the traditional Netscape Communicator/Messenger interface and through the WebMail interface at http://webmail.montclair.edu (which can be accessed at the web address through any computer with Internet access and a web browser).


How do I setup an e-mail account?
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1. Create your NetID Account by completing the online MSU NetID Account Form at http://netid.montclair.edu
2. Your NetID Account will provide you with e-mail access.

How do I access e-mail?
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E-mail can be accessed through the WebMail interface at http://webmail.montclair.edu or through Netscape Communicator/Messenger.


How do I use the Montclair State University directory through Netscape Communicator? 
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If you are using Netscape Communicator/Messenger to access e-mail through the traditional interface, you will need to setup your LDAP (Montclair State Directory). To do this in Netscape:

Click on Communicator  | Address Book
Click on File | New Directory
Under the LDAP Server Properties box, click on the General tab at the top of the screen
Complete the fields as follows:
1.
Description: Mail.Montclair Directory 
2.
Server: ldap.montclair.edu
3.
Search root: o=montclair.edu,dc=montclair,dc=edu
Verify that there is no checkmark next to "Login with name and password"
Click OK 

Frequently Asked Questions
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Can I eliminate the "mail" part of my e-mail address? All faculty and staff accounts have always had an alternate E-mail address of the form Firstname.Lastname@Montclair.edu. For example, Frank Smith actually has two email addresses associated with his account: a primary address of smithf@mail.montclair.edu and an alternate address of Frank.Smith@montclair.edu  (Student accounts will NOT have the alternate Firstname.Lastname address)
If we delete a message via Webmail, is it also deleted on Netscape, or vice-versa? Both WebMail and Netscape Communicator/Messenger are accessing the same mailbox. As a result, changes made using one interface are reflected in the other.
I use CSAM mail to get my e-mail at home. Can I still access e-mail from here? You can still use the CSAM web interface, though the new WebMail interface has a lot of nice features that you may want to check out!
I'm an Outlook user and when I first set up the account I selected the POP option. Is there a way of making this account IMAP?  You can change an existing Outlook "account" (profile, really) from POP to IMAP. Please note that Netscape (and WebMail) are the only mail clients supported by the Office of Information Technology. For Outlook, check the Microsoft web site for documentation on how to set up an IMAP account. 
Is there any quick way to delete messages in a particular folder other than by deleting them one by one (which takes forever)? A "block" of messages can be selected by highlighting the first one in the block, then holding down the Shift key and clicking on the last one in the block. All messages in between will be highlighted and can be deleted at once. The Control key can be used to highlight multiple messages that are not in a block. 

Documentation and information on e-mail is available in the documentation library under the topic e-mail.


Support for e-mail
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Information sessions are available regarding using e-mail through the WebMail interface.
The Help Desk (973-655-7971 or x.7971) can answer basic questions about e-mail.
Documentation for e-mail is available in the
documentation library

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Montclair State University

Montclair State University, Montclair, NJ 07043
helpdesk@mail.montclair.edu - Help Desk: 973-655-7971

Office of Information Technology