Montclair State University

Student Toolbox

Office of Information Technology

E-mail for Students


Login to your e-mail account at: http://webmail.montclair.edu

Mail.Montclair accounts will serve as the primary point of contact for correspondence with the University. Because of this, students are strongly encouraged to check this e-mail system often for notices from the University that may affect them. 

General Information
How do I get an e-mail account?
How do I access e-mail?
For Alpha users
Support for e-mail
Frequently asked questions & notes
Alpha vs Mail.Montclair

General Information
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All current MSU students are eligible for e-mail access. Creating an MSU NetID account will provide access to e-mail.
E-mail can be accessed through a web browser from any computer with an Internet connection at http://webmail.montclair.edu.  WebMail provides students with all typical e-mail services including sending and receiving mail, exchanging attachments, organizing mail and even managing a mailbox. For students without e-mail access, setting up a NetID account using the online NetID Account Form at http://netid.montclair.edu will automatically provide access to both.


How do I create an e-mail account?
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1. Using a web browser, go to https://netid.montclair.edu/ to create your NetID account .
2. Under Student category, enter your Social Security number then the PIN# (if you do not know your PIN#, please see the FAQ at the bottom of this page)
3. Click Login.
4. Read the MSU Guidelines for Responsible Computing.
5. Type "Yes" if you agree with the guidelines and click Continue.
6. Verify that your first and last names are correct. If so, click the button to continue.
7. Enter the password that you'd like to use for your NetID account and click the button to create your account.
8. After a few seconds (while your application is processed), your NetID will appear (the typical syntax for a student NetID is lastname + firstinitial + a number).
9. Your NetID and password will now need to be used for access to both e-mail and the MSU-ISP."


How do I access e-mail?
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E-mail can be accessed through http://webmail.montclair.edu in any web browser with Internet access. When the site appears, a prompt will ask for a username and password. Enter your NetID and password and the mail interface will open.

For detailed instructions on using e-mail, please attend an information session (located on the Training & Events calendar) or check the documentation library (under the topic E-mail)." 


For Alpha Users
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At the end of the fall semester 2001, Alpha e-mail was shut down permanently. After December 22, 2001, all other Alpha services will remain the same.


Support for e-mail
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Information sessions are available to students regarding using e-mail.
The Help Desk (973-655-7971 or x7971) can answer basic questions about e-mail.
Documentation for e-mail is available in the documentation library.

Frequently Asked Questions and Notes
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What is my PIN#? Your PIN# is the PIN# that you use when you register for classes  If you do not know your PIN#, please visit the Registrars Office in College Hall with two forms of identification to request a new password.
Can I still use Alpha e-mail? No. 
What about my Alpha account's other services? There are no immediate plans to change anything on Alpha besides e-mail. Web hosting, library catalog access etc. will remain the same.
I've forgotten my password. How can I change it to a new password? Once you've created your NetID account, you can return to the NetID Account Form at any time to change your password.
What is IMAP? IMAP is a type of mail server which is designed to retain messages and user preferences on the server itself as opposed to an individual computer.  Mail.Montclair is an IMAP server. 
What is POP (POP3)? POP is a type of mail server which is designed to have e-mail downloaded periodically to a local computer for storage. Although POP servers can store messages on the server, they are not designed to retain an entire mailbox of messages and user preferences. POP servers usually have a smaller storage area than IMAP servers. 
 

Alpha vs Mail.Montclair
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Alpha is a computer system which allows students and faculty to access campus resources including web hosting, e-mail and  library services. In order to provide better e-mail service, MSU has implemented a new e-mail system which utilizes a graphical web client to access e-mail from anywhere, without any software other than a web browser with Internet access. The new mail system (called Mail.Montclair) replaced the e-mail functions of Alpha. As of December 22, 2001, all Alpha e-mail services were shut down permanently. Any other Alpha services will remain in service after December 22, 2001.

Step 1: Move all Alpha messages to Mail.Montclair

1. In your Mail.Montclair account, click on the link for Collect External Mail (this link appears at the bottom of the screen on the right side)
2. A window will open with fields- complete as follows:
POP Server: alpha.montclair.edu
POP User ID: your alpha username
Password: your alpha password
3. Verify that there is a check in the box next to  “Delete messages from server
4. Choose a folder to save to (the default is Inbox- if you do not have any folders set up in Mail.Montclair, you can collect your Alpha messages to your Mail.Montclair inbox and sort them later)
5. Click Collect

All mail messages in your Alpha account will be transferred into your Mail.Montclair account and deleted from Alpha

Step 2: Setup auto-forwarding from Alpha to Mail.Montclair

In Alpha, in VMS Mail:

1. Type in: MAIL> SET FORWARD IN%"""username@mail.montclair.edu""" 
2. Hit enter on the keyboard
3. Your mail will be set to forward to the listed email address
4. To verify that forwarding has been setup, type: MAIL> SHOW FORWARD 
5. The address your mail is being forwarded to will appear in quotation marks
6. Exit and logout of Alpha

Important Note:

It is extremely important that you unsubscribe from any mailing lists received by your Alpha account; if you would like to re-subscribe, please do so through your Mail.Montclair account. For specific instructions on unsubscribing, please consult the individual mailing list.

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